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How merchandise is being sewed in Ukraine

Brand merchandise has existed since the last century and is now in its heyday. Marketers call brands a new religion, big brands generate a significant part of revenue by selling merchandise, and the largest ones — from Pokémon to Star Wars — generate up to 90% of it.  

The market of plush merchandise is quite conservative. Companies have been mastering it for decades, but the Ukrainian WP Merchandise literally in a few years of its existence managed to start working with the top 10 world brands of the gaming industry. A bold approach allowed them to find an empty niche and produce a product of great detail, which was considered impossible to exist in the plush.

Who are WP Merchandise and how they managed to achieve recognition so quickly — Maksim Bobranitskiy, CEO of the company, explains.

If you want to do something well, do it yourself

The idea of making plush attributes came to the future founders of WP Merchandise in 2009, when they decided to organize their esports championship in Kyiv and create a mascot for it. At that time, the choice of gaming merchandise, not only plush one, but in general, was quite poor, and even of bad quality. The organizers sewed a plush beaver, which they and the audience liked a lot.

Then the market research started: not to enter the market immediately and conquer it, but rather to taste the waters. At the same time, while working with WePlay! Esports, the founders used to go to esports tournaments: DreamHack in Sweden and Gamescom in Germany. There’s a massive audience of 200,000-300,000 people, and apart from gaming novelties, you can always find everything from T-shirts and figures to plush and handmade. 

Photos: Alexey Furman for AIN.UA

WP Merchandise analyzed everything they saw, compared it to the conducted research, and realized that plush merchandise is, in general, of poor quality and cheap. If a T-shirt or a hoodie can be bought and worn, then figures or plush toys are souvenir items that decorate the house and should be of appropriate quality.

The whole research period, which is nearly ten years long, is a time of development, attempts to make an exciting product and turn it into reality. But for a long time, the idea of making quality merchandise did not evolve: merchandise was made for the internal needs of WePlay! Esports and for partners or sponsors with whom they worked. 

Photos: Alexey Furman for AIN.UA

At the same time, there were attempts to cooperate with Riot Games (developers of League of Legends), Valve (owners of online platform Steam, developers of Dota 2 and CS:GO), and Wargaming (developers of the World of Tanks/Warplanes/Warships series). But the actual result of these negotiations was in 2016 — this is the year when WP Merchandise began to exist as a separate business; when the experience gained was enough to sign an international contract with Wargaming. The company developed a collection of 19 items and went through a full cycle: from the creation of a prototype to the retail sales. In 2016, WP Merchandise started cooperation with affiliate networks, online stores (primarily Rozetka), and offline stores.

In 2017, two contracts were already signed: with FS Holding, the holder of licenses for esports teams NAVI and Virtus.pro. Especially for them, the company developed a collection that contains both team mascots and everyday items: cushions and slippers. In the same 2017, WP Merchandise made a prototype for Epic Games: a plush lama from Fortnite (perhaps the most popular game in the world). WP Merchandise didn’t manage to get the license for the product but began to produce toys for internal orders of Epic Games. 

None but the brave deserve the fair

On average, companies work in the merchandising market for 15-20 years — it’s usually a minimum period, after which the company may already have a stable existence, collect orders, and have wide representation in the international market. 

The success story of WP Merchandise has evolved much more rapidly. In 2016, they signed their first contract with Wargaming; in 2017, they were at Gamescom with their booth in the b2b zone and received positive feedback from several international companies: Bandai Namco (with which they are now working), Ubisoft, Kalypso, Abysse Corp. 

Photos: Alexey Furman for AIN.UA

“In 2018, we continued to come to our clients — esports companies, developers, publishers. Sometimes it may seem that after the praise, progress should be instant, but in real life, of course, everything is not so bright. The start of negotiations — correspondence, calls, meetings — takes from one to three months, the GameDev industry never had a reputation of being fast in terms of business processes,” Maksim shares.

In WP Merchandise, there are two pillars on which the whole structure is based: a trading house and production (with “production in production” — R&D department). In the R&D department, designers invent or select existing models and then try to recreate them as accurately as possible in a plush form. And if it is possible to produce them by using templates rather quickly, the development of a prototype from scratch lasts for months. The main task of the R&D department for 2018 was to develop as many prototypes of the existing models as possible to try to get a license for them later.  

The uniqueness of the WP Merchandise production is that they make a serial handmade. To recreate a character that contains more than 100 applique details and 120,000 stitches of embroidery in more than 1,000 copies seems impossible.

“We examined our European production, lived in China for a month, talked to both plush and equipment manufacturers, and usually heard: “Do you sew T-shirts? No? Plush toys? Then you have to simplify, remove half of the details, and it will be real”. But this answer did not suit us because it meant producing mediocre products, and the market is already full of them”, says Maksim Bobranitskiy.

Photos: Alexey Furman for AIN.UA

Usually, plush merchandise is produced simply and fast and sold cheaply. In WP Merchandise, they began to make complex products of the highest quality, which are sold at an appropriately high price. That is why the average retail price of their toy of 35 cm and more will start from $100. The company classified five categories of the complexity of the toys: from a small cushion to a detailed character in full uniform of 160 pieces with 120,000 stitches. 

The second pillar of WP Merchandise is a trading house, which was fully assembled in 2018. Its task is to sell and promote products created by R&D and production. The trading house consists of several teams: business developers — separately for Ukraine and local markets, and separately in Europe and the USA; marketing, design, PR, plus all the operational part, which allows the company to function. WP Merchandise coordinates with TECHIIA holding to define PR and development strategies.

When the trading house opened in 2018, WP Merchandise had 3 contracts signed: with Wargaming, Epic Games, and FS Holding. At the end of 2019, they also got contracts with Bandai Namco (for the games Dark Souls, Soulcalibur, and Tekken 7), Ubisoft (Assassin’s Creed), Warner Bros. (Mortal Kombat), and Valve (a limited-edition collection for the Dota 2 Minor in Bukovel). At the same time, negotiations with several esports organizations are in progress, and some potential contracts have to be kept on hold while finalizing the production details with current customers.

In 2019, WP Merchandise managed to visit the licensing expo in Las Vegas, Spielwarenmesse (Nuremberg Toy Exhibition), as well as Gamescom in Cologne and E3 in Los Angeles. 

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